Privacy Policy

This Policy applies to the collection, storage, use and protection of your personal information by Suzhou Zhiying Biotechnology Co., Ltd. through its website (www.lab-mik.com, hereinafter "this Website") when providing services such as product information display, technical document downloads and business inquiry responses.

Please read this Policy carefully before using this Website. By using this Website, you acknowledge that you have understood and agreed to the terms herein. If you do not agree with any part of this Policy, please stop using this Website.

During your use of this Website, we may collect the following information:

• Inquiry and contact information: your name, company, phone number and email address voluntarily provided via phone, email, WeChat or online messages, used solely to respond to your business inquiries;
• Account information: information provided when you register a customer account to access technical document downloads;
• Automatically collected information: access logs (such as IP address, browser type, access time and pages visited) for website security and traffic statistics;
• We do not actively collect sensitive personal information unrelated to the services provided.

• Responding to your business inquiries, quotation requests and technical support needs;
• Providing technical document download access and related customer services;
• Improving website functions, content and user experience;
• Fulfilling obligations under applicable laws and regulations.

Your personal information is stored on servers located within the People's Republic of China. We adopt access control, encrypted transmission and other technical and administrative measures to protect your information against leakage, damage or loss.

Your personal information is retained only as long as necessary for the purposes described in this Policy, after which it will be deleted or anonymized.

We will not sell or provide your personal information to third parties unrelated to the services of this Website without your authorization.

Where necessary for business purposes (such as logistics or commissioned information services), we will sign confidentiality agreements with the recipients and require them to process the information in accordance with this Policy and applicable laws.

This does not apply where otherwise required by laws, regulations, judicial or administrative authorities.

• Access, correct or delete your personal information;
• Withdraw consent or deactivate your customer account;
• Provide suggestions or complaints regarding personal information processing.
• To exercise these rights, please contact us using the contact information at the end of this Policy. We will process verified requests promptly.

This Website uses cookies and similar local storage technologies to record your preferences (such as language selection) and improve your browsing experience. You may manage or delete cookies through your browser settings, though this may affect certain features.

This Website serves professional users such as enterprises and research institutions, and is not directed at minors. If you are a minor, please do not use this Website or provide us with any personal information.

We may update this Policy from time to time. The revised Policy will be published on this page with an updated date, and material changes will be communicated to you appropriately.

If you have any questions, comments or suggestions regarding this Policy or personal information protection, please contact us:

• Company: Suzhou Zhiying Biotechnology Co., Ltd.
• Address: East 2nd Floor, Building 3, No.96 Weixi Road, Suzhou Industrial Park, China
• Tel: +86 0512-80888808
• Email: info@lab-mik.com